FREE 

A Beginner's Guide to Generating and Managing Reviews

Want to build an effective customer review management strategy? Looking to refine and feel more confident with your existing process? Join SEO Specialist, Levi Williams-Clucas, as she walks you through everything you need to know to generate, monitor, and respond to reviews effectively, and how doing so can boost your online presence. 
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Why take this free course?

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Learn what review management is and how it impacts local search

Discover how to build a successful review  strategy

Find out how to regularly generate, monitor, and respond to reviews

Understand how to use reviews to boost your online presence

6 modules

6 videos

5 quizzes

1
exam

1
hour

1
worksheet

Who is this course for?

This course will suit agency SEOs who work with local businesses and want to feel more confident generating and managing reviews. It's also a great fit for small business owners looking to create and execute their own review management campaigns.
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Course contents

With step-by-step instructions on how to generate, monitor and respond to reviews, and the ability to practice in real-time, this free course has got you covered.
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    Put what you've learnt to the test with our free exam. Passed with flying colors? You'll receive a certificate that can be added to your LinkedIn profile, Facebook account, your CV, or anywhere else you want to showcase your new-found skills!

Meet the Course Leader

course leader

Levi Williams-Clucas

Levi Williams-Clucas is a Search Engine Optimization Manager at Hello Earth. Levi is passionate about local search, and likes to think that her passion helps local businesses to grow and thrive—it’s her way of giving back (since she decided she was too squeamish to be a vet or doctor!) Levi is a regular at BrightonSEO, as both speaker and attendee, and loves getting out of her comfort zone on the conference and podcast circuit. Outside of SEO, Levi is a keen baker with aspirations to star on the Great British Bake Off. She's also a self-proclaimed "crazy cat lady" who loves to geek out on books and video games.